At Dignexus Consultancy, we treat the information you share with us with the same seriousness we treat the engagements themselves. This document explains, in plain language, what we collect, why we collect it, and what we do with it.
Scope of this policy
This policy applies to all information you share with Dignexus through our website, our consultation and contact forms, our email correspondence, our phone and messaging channels, and during the course of any engagement we undertake on your behalf. It covers both individual clients (such as those pursuing study or relocation pathways) and organizational clients (such as businesses, NGOs, and institutions).
What we collect
The information we collect varies by service. Generally, it includes:
- Contact information. Name, email, phone number, country, and city.
- Engagement context. What you are trying to accomplish, your goals, your timeline, and your relevant background.
- Documentation. For services such as international education, relocation, recruitment, and business registration, we typically receive identification documents, academic records, financial documentation, employment records, and other supporting materials.
- Operational information. For business clients, we may receive information about your operations, processes, finances, staffing, and strategy as part of advisory engagements.
- Technical information. When you visit our website, basic technical data is logged automatically — IP address, browser type, pages visited. We use this to understand how the site is used and to improve it.
We only collect information that is necessary for the engagement at hand. We do not ask for information we do not need.
How we use it
We use the information you share with us for clearly defined purposes:
- To respond to your inquiries and consultation requests.
- To deliver the services you have engaged us for, including preparing applications, structuring documentation, coordinating with partners, and providing advisory support.
- To communicate with you about active engagements, scheduled meetings, and required next steps.
- To meet our own administrative, regulatory, accounting, and record-keeping obligations.
- To improve our services, processes, and the website itself.
We do not sell your information. We do not rent it. We do not share it for marketing purposes outside of Dignexus.
How long we keep it
We retain your information for as long as it is necessary to deliver the services you have engaged us for, plus any additional period required by law or regulation. For consulting and advisory engagements, this typically means we retain records for the duration of the engagement and for a reasonable period afterward to support follow-up work and meet record-keeping obligations. After that, records are securely destroyed or anonymized.
Your rights
You have meaningful rights over the information you share with us. You can:
- Request a copy of the information we hold about you.
- Ask us to correct any information that is inaccurate or out of date.
- Ask us to delete information we no longer need to retain.
- Withdraw consent for non-essential uses of your information at any time.
- Raise concerns about how we are handling your information.
To exercise any of these rights, write to us at info@dignexusconsultancy.com.ng. We will respond within a reasonable period.
How we protect it
We treat client information as confidential by default. Our systems use access controls, encrypted transmission where appropriate, and standard administrative practices to limit who can see what. Documents are stored in protected systems, and access is granted only to team members involved in the relevant engagement. No system is perfectly immune to risk, but we take this responsibility seriously and continually review our practices.
Reach us
If you have any question about this policy, or about how we are handling your information, write to:
info@dignexusconsultancy.com.ng
+234 816 770 5522
Dignexus Consultancy · 56 Enwe Street, Uyo, Akwa Ibom State, Nigeria
We may update this policy from time to time as our services and practices evolve. When we do, we will update the "Last updated" date at the top of this page. Material changes will be communicated to active clients directly.